0151 328 0444

Privacy Policy

1. Introduction

CPD Solutions believes strongly in protecting our customers’ privacy, so that when we collect information from you when you use our website to purchase goods, we will use our best endeavours only to use it or disclose it in a manner stated below.

2. Information We Collect

When you register and use this website you may be asked to provide certain information such as your name, contact details and credit or debit card information in relation to purchases. We may also collect information about your usage of our website as well as information about you from emails and letters that you may send to us.

You will provide certain information when you search for a product, place an order, purchase a product, provide information under your account or communicate with us by phone, email or otherwise. As a result of such action you might supply us with information such as your name, address, ethnic origin, date of birth and phone number, email address, credit card information, people to whom purchases have been shipped (including addresses and phone numbers) etc.

3. Use of Your Information

We are the sole owners of the information collected on this website. We will not sell, rent or otherwise disclose your personal information to any third party, without your consent except in the following circumstances:

(a) To provide you with access to all parts of our website and to supply the goods you have requested;

(b) To invoice you and contact you when necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business;

(c) Where we may be required to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services.

4. Disclosure of Information

The information you provide to us will be held on our computers and may be accessed by or given to our staff and to third parties, who act for us for the purposes set out in this policy or for other purposes approved by you. Third parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. They are bound by confidentiality agreements not to disclose any information for any purpose other than to perform their functions.

We do share non-personal, non-individual information in aggregate form with third parties for business purposes, for example with advertisers on our website or we may tell our business partners the number of customers in certain demographic groups who purchased certain products. This does not involve disclosing any personal information which can identify any individual customer in any way.

Where you have consented when providing us with your details, we may also allow carefully selected third parties to contact you occasionally about products and services which may be of interest to you. They may contact you by post, telephone or fax as well as by email. if you change your mind about being contacted by these companies in the future, please let us know.

We will disclose your personal information to any appropriate investigative third party if we believe that you are involved in any illegal or harmful activity or if we are required to do so by law or if we believe that such action is necessary to:

(a) comply with the law or with legal process;

(b) protect and defend our rights and property or that of our customers;

(c) prevent fraud;

(d) protect against abuse, misuse or unauthorised use of our website; or

(e) protect the personal safety or property of our customers or the public (e.g. if you provide false or deceptive information about yourself or attempted to pose as someone else, we will disclose such information about you as we have to assist any type of investigation into your actions).

If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your prior consent.

5. Links

Our website contains links to other websites. Please note that we are not responsible for the privacy practices of other websites and we advise you to read the privacy statements of each website you visit which collects personal information.

6. Cookies

A Cookie is an alphanumeric identifier which we transfer to your hard drive through your web browser when you visit our website. It enables our own system to recognise you when you visit our website against and improve our service to you. Cookies may also be used to compile aggregate information about areas of our website that are visited most frequently. This traffic information can be used to enhance the content of our website and make your use of it easier. We do not track which pages you look at while visiting our website. If you wish to reject our Cookie, you can configure your browser to do so.

7. Remarketing/Retargetting

7.1 Google
Cookies are used to enable provision of adverts to you after you have visited our site, on other internet sites. This is a Google ads service and means that you may see our ads across the internet at any sites that display Google ads. You can choose not to receive these cookies if you configure your browser as described in 6 above. You can also opt out of Google’s use of cookies or change your preferences by visiting Google’s Ads Settings.

7.2 Facebook
Cookies are used to enable provision of adverts to you after you have visited our site, on Facebook. This is a Facebook ads service and means that you may see our ads when you are on Facebook. You can choose not to receive these cookies if you configure your browser as described in 6 above. You can also alter your ad preferences to choose which ads you see in Facebook here: https://www.facebook.com/help/239377769603639

8. Security and Data Retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period as long as the law requires.

9. Accessing and Updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee to meet our costs in providing you with details of the information we hold about you.

10. Changes to our Privacy Policy

If you have any concerns about privacy at CPD Solutions, please email your concerns to us and we will try to resolve the issue for you.

Our business changes constantly and our Privacy Policy and Terms of Use will change also. We may email periodic reminders of our notices and conditions, unless you have instructed us not to do so, but you should check our website frequently to see recent changes. Unless stated otherwise our Privacy Policy applies to all information that we have about you and your account. We stand by the promise we make; however, we will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of effected customers.

11. Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to CPD Solutions Ltd, Oaklands Office Park, Hooton Road, Hooton, Ellesmere Port, Cheshire, CH66 7NZ, UK. Telephone +44 (0) 151 328 0444.

Faqs

Question: Why Choose CPD Solutions?

Answer: I have been asked many times ‘Why should I use CPD Solutions for my CPD? There are a lot of CPD options out there- what is it that you can offer me over other CPD provid…

Question: Can I get the benefits of practical attendance courses with online CPD ?

Answer: A question that I am very frequently asked is ‘Can you really get the benefits of hands-on practical attendance courses from online CPD?’ The answer is yes - and no…

Question: What are the biggest benefits for me of using CPD Solutions for my CPD?

Answer: One of the biggest benefits of booking your veterinary CPD with CPD Solutions is the flexibility and range of CPD formats that you can enjoy. We offer you complete flex…

Continue Reading

Testimonials

‘Thank you for offering such a great way to achieve further knowledge.’

‘My confidence to deal with those weekend chest films on my own is hugely enhanced. Good notes and good film reading practice.’

‘This was a brilliant webinar. Enjoyed it very much and learned a lot too. Thank you for doing this. Dr. Eatwell really has the right feel for those precious creatures.’

- Irina Weese

‘I would just like to say the webinar was excellent. It answered a lot of questions that we have been debating at our surgery, especially the subject of in-dwelling catheters. It was practical and relevant and thoroughly enjoyable. I look forward to more webinars!’

- Dave Cumber

‘I enjoyed your webinar about post hibernation of tortoises. It was easy to follow and very informative, not having extensive knowledge of this. It left me feeling a lot more confident about dealing with such a case. So thank you.’

- Tim Dannatt

'Having already had a very high opinion of CPD Solutions Orthopaedic courses, this course met and exceeded my already high expectations. Application of techniques learnt today are applicable to a very wide range of commonly encountered fracture scenarios and are likely to be put to near daily use in our busy centre.'

- David Strong

‘Such a well put together through presentation that I have already been able to transfer across into using daily at work :) Excellent use of still images and videos to show what we should be aiming to see or how to find.’

'Excellent course, pasionate speaker and extremely useful practical sessions. In only 2 days feel enormously more confident.'

- Topasz Koch

‘Really excellent CPD. I was effectively challenged and encouraged to perform new procedures in a great small group environment and I am now much more confident to take them back to my practice.’

- Philippa Morton

‘Straightforward logical approach with lots of practical film reading rather than too much focus on theory.’

'I now feel totally confident to go ahead with endoscopic techniques and get useful information to help improve our service to our clients.'

- Jane Barwick-Nesbit

‘I enjoyed the webinar very much, found it very informative and interesting. Thank you very much! ‘

- Kerstin Vockert

'Excellent - Have gained much more confidence from this course that I can use tomorrow in practice.'

- Tracey Whitehouse

‘I have just attended the webinar on feline urethral obstruction: it has been super! Martha has been really useful and clear. ‘

- Paola Fognani

‘I found the Feline Urethral Obstruction webinar very informative, practical and useful. I will probably change the way I manage these cases from now on and pass the new information on to my colleagues.’

- Sarah Topcu

'Superb! I would not hesitate to recommend this course to colleagues.'

- Hugh Morrey

‘The whole course was so well presented – well organised and clinically easily understandable. The lecturer deserves an A*!’

‘I thought the webinar on stifle radiology was excellent. I want to run and reassess all my old radiographs now!’

‘Wow! Thank you so much for a wonderful lecture. That was the best CPD I've done in years. You explained everything really clearly and succinctly. I really enjoyed it. Thank you, Esther.’

- Sarah Shephard

‘Course excellent and best instructional U/S course I've attended.’

‘For the first time in my life I feel I could make a reasonable attempt at putting a plate on! Orthopaedics seems less frightening – the wetlabs were invaluable.’

'A dog with a descemetocele would have lost its eye if I hadn't gained the confidence to perform a pedicle graft through a Keysteps Online programme.'

'It allows me to perform a significant amount of my yearly CPD obligation without having to spend time away from my young family.'

‘Thanks very much for the tortoise webinar - really helpful! Will it be possible to download the notes from the presentation? - it would be so useful!’

- Sarah Baird

'Very enjoyable and informative. Lots of time using the Ultrasound machine. (Which was great) Feel a lot more confident about scanning in practice now.'

- Louise Topham

‘May I take this opportunity to express how happy I am with my membership of Webinar Club thus far. I have been impressed by the efficiency and reliability of the webinar service, which compares very favourably to your competitors.’

'Thoroughly enjoyable, well taught and considered. Has put me at ease with some new techniques and ideas discussion made me feel that I would know what I would do in similar situations.'

- Emma Holmes

‘The videos were informative - it was great watching at home. I liked the quiz afterwards.’

'Excellent speaker. Clear concise and relevant information. Fascinating insights. I found the whole day most enjoyable.'

- Andrew Chivers

‘Just a note to say thank you for enabling me to access the webinar. I thought Kevin’s talk was both interesting and informative and found the study regarding changing osmolality through the duration of the hibernation period particularly fascinating.’

- Sue Beck

‘I would just like to say how useful the webinar on the Diabetic Ketoacidosis was - the hour just flew by - I had to watch it yesterday as I was unable to watch it live - very good! Thanks.’

‘Thanks Martha for the webinar yesterday - my first! It was a good use of time which in my life is very important.

- ‘Simon DeVile

'Really enjoyed it, hugely improved my confidence in Ortho cases and I am hoping to put my new skills into practice soon.'

- Emma Lindop

'Can complete CPD at work -no need for long days travelling by train, or giving up evenings.'

‘Very informative, clear and easy to follow presentation. Extremely accessible way of clocking up those CPD hours and keeping up to date and refreshing knowledge.’

'Tutor was excellent. One of the most useful and informative courses I've been on. Every vet in first opinion practice would benefit.'

- Lucy Rivett

‘Thought Jonathan Dyce's webinar was excellent, it’s the best one I've attended yet. It was very focused and very relevant to day to day orthopaedics.’

'This course was exactly what I wanted it to be. It simplified some of the topics, meaning I'm more prepared with how to explain common cancers and treatments to owners.'

- Sally Collins

'I find having whole days away doing CPD very difficult to manage with young children. Now I do CPD when it suits me in smaller units.'

‘I have finally made time to watch the 3rd neurology webinar and would like to say thank you very much indeed for organising the course which was/is very interesting and useful. One thing I really like about these webinars is being able to watch them as many times as you like, within a certain period. It's also really good not having to drive anywhere.’

- Stella Hitchins

'I performed a superficial caudal epigastric skin flap on a dog who had tried to jump a barbed wire fence causing a massive skin deficit in her groin. I would not have been confident to do this without the video on Keysteps online which shows step by step how to do this technique and explains complications that can occur. I don't think I would have had a successful outcome without the knowledge that Keysteps gave me.'

'Speaker absolutely excellent. Lots of good, practical tips. I learnt about how best we can use our practices current endoscopy and what to purchase to improve it.'

- John Gould

‘Just like to say it was a very informative series and I am now more confident and skilled when performing abdominal ultrasounds. Thank you.’

‘I would like to pass on my compliments on the online CE program and the superb quality of the ultrasound miniseries. This is my first experience with your program and I am very impressed with the quality.’

- Kelly Hall

'The course content far exceeded my expectations. Refreshing to cover a subject in such depth & detail. Also was by far the best lecturer I have come across & thoroughly enjoyed my dat. Would recommend this course to every nurse with a interest in dentistry.'

- Claire Francis

'This was an excellent course, I now know what I should be doing when scanning hearts so will be scanning many more.'

- Sarah-Jane Eastman

‘The best course I've seen.’ ‘Have already recommended it!’

'Livia was a brilliant tutor - excellent course content and so approachable and helpful. I have leart so much in these 2 days - all of which has been seful and relevant to general practice.'

- Miranda Sheppard

‘Thanks for all the really well organised and good quality webinars.’

‘Been meaning to contact you to say how useful the webinar was. I'm not very technical but found it easy to do & the information & the way it was presented was great.'

- Louise Mills

‘Easily the best CPD I've had for years!!! Excellent tutor, good facilities.’

- Tony Syrris

'The practical sessions were excellent. I feel confident enough to try these in practice. Definitely feel my objectives have been achieved. Lecture sessions were great. Excellent tutor.'

- Helen Stephenson

'Superb - I feel more confident now caring for tortoises and communicating with keepers to ensure correct husbandry. Learning techniques such as O-tubing extremely valuable.'

- Lynne Faulconbridge

‘Re capping my knowledge was most useful and I found the multiple choice questions helpful to check I had understood what was discussed.’

'Really interesting and clinically relevant course. Good to use practical cases rather than just bland repetition of what is in the notes. Jane very approachable and interesting to listen to.'

- Geraldine Young

'I am amazed at how much we have achieved in just 2 days. I'm looking forward to level 2 now. I will be a lot more confident at using ultrasound in future.'

- Emma Mapletoft

'First thyroidectomy very successful thanks to the video and tips.'

‘Thank you for offering such a great way to achieve further knowledge.’

‘I greatly enjoyed the webinar and found lots of useful information.’

‘Very good engaging speaker, easy to listen to approachable. Representative models were effective and simple. I feel like I understand the basic principles of the techniques practiced and it has given me confidence to have a go in practice.’

- Josie Parker

‘Fabulous webinar - thank you very much, really useful and enjoyable.’

'Very enjoyable. Excellent opportunity to practice practical skills. Thorough, explanation and keen tutors.'

- Georgina Kendall

'Access from anywhere anytime, and from a very reliable service.'

'Being able to access programmes at anytime is a great advantage. Saves on petrol too!'

‘Just for the record - I think this is a wonderful service.’

'Being able to do the course in your own time at your own speed was really useful.'

‘I have more awareness of patient monitoring, value of cardiac monitors, importance of understanding what the monitor is recording and showing.’

'Section on status epilecticus-had a dog that would not stop seizuring until I used the protocol given. Also gave me the information I needed to give a clear account to the owners.'

‘So far has been the most useful course on abdominal scans I have done.’

'Excellent lectures, speakers very clear and informative, very useful practical sessions and helpful tutors. Very good to learn alongside other beginners.'

- Emily Hamlyn

'Fantastic course, really helpful image filled lectures to cement the images in your brain. Great hands on practical experience. Feel ready to take on my next Endoscopy.'

- Helen Dearing

‘Thoroughly enjoyed it. Gained confidence in common approach and decision making. Good balance of theory and practical.’

- Philip Perring

‘Just wanted to say I find the webinars a very good way of topping up my CPD, although I can rarely listen to them live. I particularly liked the cat vaccination webinar I have just listened to, very informative and practical.’

- Robert Lee

‘Mark very clear and explains things in ways that are not only easy to understand but enable me to work out problems from the underlying principles.’

‘The ongoing access is the gem of your course!’

'Have used information from your PSS topic to help with a kitten with a shunt and neurological / fitting info for several epileptic / neurological patients. The best bit is being able to return to it when you like.' 'Found the CPD on osteosarcsoma particularly useful when discussing with owners about survival rates'

View All Testimonials